The High Price of Creating Free Ads



Consumer brand companies have been busy introducing campaigns like Heinz’s that rely on user-generated content, an approach that combines the populist appeal of reality television with the old-fashioned gimmick of a sweepstakes to select a new advertising jingle. Pepsi, Jeep, Dove and Sprint have all staged promotions of this sort, as has Doritos, which proudly publicized in February that the consumers who made one of its Super Bowl ad did so on a $12 budget.

But these companies have found that inviting consumers to create their advertising is often more stressful, costly and time-consuming than just rolling up their sleeves and doing the work themselves. Many entries are mediocre, if not downright bad, and sifting through them requires full-time attention. And even the most well-known brands often spend millions of dollars upfront to get the word out to consumers.

Heinz has hired an outside promotions firm to watch all the videos and forward questionable ones to Heinz employees in its Pittsburgh headquarters. So far, they have rejected more than 370 submissions (at least 320 remain posted on YouTube). The gross-out factor is not among their screening criteria — rather, most of the failed entries were longer than the 30-second time limit, entirely irrelevant to the contest or included songs protected by copyright. Some of the videos displayed brands other than Heinz (a big no-no) or were rejected because “they wouldn’t be appropriate to show mom,” Mr. Ciesinski said.

Heinz hopes to show more than five of them, if there are enough that convey a positive, appealing message about Heinz ketchup, he said. But advertising executives who have seen some of the entries say that Heinz may be hard pressed to find any that it is proud to run on television in September.

“These are just so bad,” said Linda Kaplan Thaler, chief executive of the Kaplan Thaler Group, an advertising agency in New York that is not involved with Heinz’s contest.

Video: YouTube & YouTube
Source: NYTimes
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